FAQs

HOW DOES IT WORK?

We update our online store weekly, outlining the latest in-season selection of produce and products available from our suppliers. The new weekly offer goes live on a Thursday at 5pm.

Shop the website before Monday 8am and choose what you would like to be delivered that week (Wednesday, Thursday, Friday & Saturday deliveries available).

Your Farmbox will be delivered to your address during your nominated delivery window.

SO THE BOX IS FULLY CUSTOMISABLE?

Yes that’s right. Some produce will be available most of the year – veggies, meat and milk. While some products will be a seasonal offering.

Choose exactly what you would like to order.

We also offer special bundles and set boxes from time to time to keep things interesting.

WHAT IF I DON'T LIKE CHOICE?

That's okay, we get it ... some people love to outsource. If that's you, we have the weekly Leave it to Us Box - featuring the best of in-season selections and recipes. The meat LITU Box is our best value box and comes with free delivery. Select this and we'll do the rest.
Meat not your thing? Check out the Vegetarian Leave it to Us Box.

DO YOU HAVE A MINIMUM ORDER AMOUNT?

Yes, our minimum order is $100, and orders over $180 will receive FREE DELIVERY.

IF I BUY A FARM BOX AM I LOCKED INTO THAT ON A WEEKLY BASIS?

No. You can purchase a delivery whenever you would like.  There are no lock in contracts - but we do believe once you order one you will be back!

WHERE DO YOU DELIVER?

We deliver to Brisbane, Ipswich, Logan, Redlands, Springfield, the Gold Coast and the Scenic Rim.

Pop your postcode in at the top of the page to check if we're delivering to your suburb yet.

HOW MUCH WILL DELIVERY COST?

For Scenic Rim Farm Box orders over $180 delivery to your door is FREE.

For orders between $120 - $179, delivery to your door is a flat rate of $10.

For orders between $100 - $119, delivery to your door is a flat rate of $15.

Minimum order spend is $100.

WHAT TIME WILL MY ORDER BE DELIVERED?

Delivery time varies each week - depending on the number of orders our gorgeous customers place.  Wednesday orders will be after 1pm, as we have a very busy morning receiving all of our stock from our Scenic Rim producers.  Thursday through to Saturday we deliver between 6am and 7pm - you will receive a text message 30 mins prior to delivery to let you know our driver is not far away.

DO I HAVE TO BE HOME FOR MY DELIVERY?

If you’re not going to be home for the estimated delivery time, please let us know when you order and provide instructions of where we can leave your Scenic Rim Farm Box.

If you'd like to leave an esky out for us, we'll happily put the cold things in there for you.

CAN I CANCEL MY ORDER?

Your order can be cancelled at any time as long as it is BEFORE the weekly cut-off date. Just send us an email and we will cancel and refund your order.

DO I NEED TO BUY A TIMBER BOX?

We love our timber boxes but if you do not wish to pay the non-refundable $25 Box Buy-In fee you're able to select cardboard box for your order at checkout.
Our timber boxes are made to be reused many times so please remember to leave yours out for our driver to collect.

WHY DIDN’T MY ORDER ARRIVE IN A TIMBER BOX?

To maximise the areas we can deliver we utilise both our own trucks and drivers and a third party delivery company. Due to logistical challenges, when we send orders via the outsourced delivery company we cannot use our timber boxes. This means that some weeks your order may be delivered in a cardboard box.

We also use cardboard boxes for customers who have chosen not to pay a timber box fee.

If you have any questions about this please email info@scenicrimfarmbox.com.au

CAN WE BUY SCENIC RIM WINE & BEER WITH OUR FARM BOX?

YES!  We love matching a local drop with our food.  You can purchase from our wide selection of local beer, wine, cider, spirits and liqueurs.

Please note alcohol must be in purchased in conjunction with food items and there there is a maximum limit of 9L of beer, wine & cider and 2L of spirits or liqueurs. The total value of alcohol cannot be more than 75% of the total order value.

CAN I BUY THE BOX AS A GIFT FOR SOMEONE ELSE?

Yes absolutely! What a great gift idea. You know what they say, real friends bring cheese and wine!

When you order let us know that the box is a gift and we’ll add a card.

If you don't want to pay for a timber box for the gift just select cardboard box and we will send your gift in that.

ARE YOU REALLY FARMERS?

Yes we are. The box concept is being powered by a local vegetable farming business, Kalfresh, with support from many other amazing local producers.
Your Farm Box purchase directly supports Scenic Rim farmers and producers.

WHERE ARE YOUR PRODUCTS FROM?

Our products are grown, made or produced in the Scenic Rim.  From time to time as the seasons and growing areas change we will have products from other areas which will be indicated in the product description.

By including these products we can provide you with a great variety as well as shine a light on some amazing producers what we know you'll love.

I LIVE IN THE SCENIC RIM, WILL YOU DELIVER TO ME? 

Yes! We can deliver to the following areas in the Scenic Rim:

THURSDAY or FRIDAY DELIVERY
Beaudesert, Kooralbyn, Bromelton, Gleneagle (4285) ⁣
Boonah, Dugandan, Mt Alford, Bunjurgen, Roadvale, Milbong (4310)⁣
Peak Crossing (4306)⁣
Warrill View, Harrisville, Mutdapilly (4307)⁣
Kalbar, Aratula, Tarome, Milora (4309)⁣

FRIDAY DELIVERY:⁣
Canungra, Biddaddaba, Boyland (4275)⁣
Tamborine (4270) ⁣
Tamborine Mountain (4271 & 4272)⁣
Beechmont (4211)